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WelcoYour alerts, by text.

Join on-call text alerts with your own phone

Nobody else can sign you up for Welco alerts. Your team sends you an invite, you open your own join page, enter your cellphone number and tick the box yourself. Welco then sends one text, and alerts start only after you reply YES.

See how opt-in worksBook a demo

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How a person joins: Your Company invites them by email and no text is sent. They open their own join page, enter their own phone and tick an unchecked box. Their phone gets the text “Welco: You asked to get Your Company system alerts at this number. Reply YES to confirm. Msg & data rates may apply. Reply STOP to opt out, HELP for help.” They reply YES, get “Welco: You're confirmed for Your Company alerts. Reply STOP to opt out, HELP for help.” and show as Joined.

Animation: a staff member opens their join page, ticks the consent box, replies YES to one text, and starts getting alerts.

What the join page looks like

This is an example. A real join page opens from the invite link your team sends, and it names your company. The box always starts unticked.

welco.ai/join/…Example

Your Company invited you

Get Your Company alert texts on your phone

  • What you’ll get: Equipment and system alarms from Your Company, such as a lift station pump fault or a server going down.
  • How often: Message frequency varies with your alerts.
  • Never: ads, offers or spam. Alerts only.
  • Msg & data rates may apply. Reply STOP to opt out, HELP for help.

The box starts unticked. Only the person who will get the alerts can tick it.

Then, on their phone
  1. Welco: You asked to get Your Company system alerts at this number. Reply YES to confirm. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
  2. YES
  3. Welco: You're confirmed for Your Company alerts. Reply STOP to opt out, HELP for help.

No reply means nothing else is ever sent.

An example join page with an unticked consent box, followed by the confirmation text and the YES reply on the phone.

What happens after you join

  1. You get one confirmation text

    Welco texts the number you entered once and asks you to reply YES. If you don't reply, nothing else is ever sent.

  2. You reply YES

    Welco confirms by text, and from then on you get the alerts your team routes to you.

  3. You stay in control

    Reply STOP at any time to end every Welco text to your phone. Reply HELP for help, or START to join again. Other stop words, like UNSUBSCRIBE or QUIT, work too.

Every reply Welco sends

These are the exact words. Each one starts with "Welco:" so you always know who is texting.

YES

Welco replies
Welco: You're confirmed for Your Company alerts. Reply STOP to opt out, HELP for help.

STOP

Welco replies
Welco: You're unsubscribed and will get no more texts from Welco. Reply START to rejoin.

HELP

Welco replies
Welco Alerts: system alert texts for your team. Help: hello@welco.ai. Msg & data rates may apply. Reply STOP to opt out.

START

Welco replies
Welco: You're subscribed again. Reply STOP to opt out, HELP for help.

Why you join yourself

Alerts can arrive at 3 a.m., so they should only reach someone who asked for them. That is why your manager can invite you but can never switch texts on for you.

Carrier rules in the US say the same thing: the person who owns the phone gives consent, and an employer can't give it for them. Welco applies that rule to every phone in Canada too. See how Welco meets carrier rules.

Your phone number stays yours. You choose to share it, you see exactly what the texts will be, and you can leave with one word.

  • You type your own cellphone number. Nobody enters it for you.
  • You tick the consent box. It is never ticked for you in advance.
  • You reply YES before the first alert. Silence means no texts.

What you will and won't get

You get system alerts from the business that invited you: equipment faults, outages, urgent voicemails and similar warnings. How many depends on how often their systems raise alarms.

You never get ads, offers, spam or sales texts through Welco. Any business that tries is warned in writing, and its third warning closes its account. Read our acceptable use policy for the full list of what accounts may not send.

Each text opens with "Welco:" and closes with the STOP line, both in English. The alert wording in between comes from your team's own systems. US carriers require the opening and closing, so Welco adds them to every text.

Got an invite?

Open the link in the invite email on your phone or computer. If the link doesn't open, ask the person who invited you to send a new one.

Read our SMS terms and privacy policy before you join. Questions go to hello@welco.ai.

Frequently asked questions

Why did I get an invite to Welco alerts from my workplace?

Someone at your workplace uses Welco to send system alarms to the staff who look after them. They think you should get some of those alarms. Nothing reaches your phone unless you join and reply YES.

Do alert texts cost me anything on my phone plan?

Welco never charges you for receiving alerts. Your own cellphone plan may charge for texts and data, as with any text you receive.

Can I join with a landline or a desk phone at work?

No. Alerts are text messages, so you need a mobile number in Canada, the US, the UK or the Netherlands. A work cellphone or your own phone both work, as long as it can receive texts.

What happens to my alerts if I leave the job or change roles?

Reply STOP to any Welco text, and alerts to your phone end at once. You don't need anyone's permission. You can also ask the business that invited you to take you off its alerts.

Who sees the cell number I enter on the join page?

The business that invited you, so it can route its alerts to you and see whether they arrived. Welco never shares numbers collected for texting with anyone for marketing. Our privacy policy has the full wording.

Every alert phone joined on its own

Invite your team, and each person opts in with their own phone. See how it works.

See how opt-in worksBook a demo