SMS alert service pricing with no per-user fees
Welco's SMS alert service pricing is one monthly price for your whole team, based on the message credits your alerts use. Every plan includes every feature and as many staff as you need, with no overage charges and no lock-in. All prices are in US dollars.
7-day free trial, 15 message creditsCard required for verificationNo charge for 7 daysEmail reminder before billing
- No per-user fees
- No overage charges
- Change plans yourself
Published:
750
About 750 message credits a month. Standard fits, at $49 a month.
Starter
$29/mo
500 credits
- Fits
Standard
$49/mo
1,000 credits
Pro
$99/mo
2,500 credits
Premium
$229/mo
7,500 credits
Enterprise
$399/mo
15,000 credits
No per-user fees, no hardware, no setup fee. What is a message credit?
Plans and prices
Every plan has the same features. Most teams choose Standard: 1,000 credits leaves room for a stormy week without a low-balance email.
All prices in US dollars (USD), including for customers in Canada.
Swipe to see every plan
Not sure which plan fits?
Book a demo7-day free trial, 15 message creditsCard required for verificationNo charge for 7 daysEmail reminder before billing
What every plan includes
You pay for message credits, not for the number of people on your team. See how that differs from per-user tools in our alert tool comparisons.
As many staff as you need
Each person joins with their own phone and replies YES before alerts start.
Every feature
Alert rules, after-hours routing, flood control, delivery reports and the rest of the Welco features.
10 dashboard logins
For the people who set up rules and read delivery reports.
Mobiles in four countries
Alert texts to mobile numbers in the US, Canada, the UK and the Netherlands, billed in US dollars.
Change plans any time
Move up or down a plan yourself when your alert volume changes. No call, no new contract.
Carrier rules handled
The Welco sender name and STOP line on every text, opt-in for every phone and a blocked-words check. See carrier compliance.
How many message credits does my team need
Multiply your alerts a day by the phones that get each one, then by 30. A short alert uses 1 credit per phone, so that is your monthly count. The credit counting rules cover long alerts and special characters.
Examples at 1 credit per alert per phone. Trim rules keep most alerts to 1 credit, and dropped return-to-normal emails use none.
One pump station or a small server room
- Alerts a day
- 5
- Phones per alert
- 2
- Credits a month
- 300
- Plan that fits
- Starter (500 credits)
A plant or an IT team with a busy week now and then
- Alerts a day
- 10
- Phones per alert
- 3
- Credits a month
- 900
- Plan that fits
- Standard (1,000 credits)
Several sites with day and night crews
- Alerts a day
- 25
- Phones per alert
- 3
- Credits a month
- 2,250
- Plan that fits
- Pro (2,500 credits)
Try Standard free for 7 days
Send real alerts from your own system, with 15 message credits included. Pick your plan after the trial.
7-day free trial, 15 message creditsCard required for verificationNo charge for 7 daysEmail reminder before billing
Running low on credits? No surprises
Here is a busy month on the Standard plan. We warn the account admin early, and we never charge for extra texts on our own.
80% used: the first heads-up
The admin gets an email with a link to add a credit pack or change plan.
Low balance: 800 of your 1,000 monthly credits used.90% used: a second reminder
Low balance: 900 of 1,000 credits used.95% used: last call
Low balance: 950 of 1,000 credits used.100% used: your credit pack takes over
A credit pack works like a spare tire. If you have one, alerts keep going and draw on the pack instead.
No pack? Alerts pause, and nothing is charged
We email the admin again. Add a pack or move up a plan, and alerts start again straight away.
Days are an example. Monthly credits reset at the start of each billing month.
Add-ons for busy months
A credit pack is your spare tire. Keep one on the account, and alerts keep going when the month's credits run out. Packs never expire.
500-credit pack, $40
Used only after the month's credits run out, so a busy month never stops your alerts.
1,000-credit pack, $70
For a storm, an outage or a new site that adds a lot of alerts at once.
Dedicated alert number, $45 a year
A number only your company uses, so staff can save it as your alarm line.
Extra dashboard login, $5 a month
For teams where more than 10 people need to sign in.
How the 7-day free trial works
Try Welco with your own alerts for 7 days, with 15 message credits included. A card check keeps out the fake accounts scammers create, so the numbers your alerts use stay trusted.
Card required for verification
We check a card when you sign up, together with your business details and a short intro call. This is how we stop fake sign-ups.
No charge for 7 days
Send real alerts from your own system. The trial includes 15 message credits.
Email reminder before billing
Before the trial ends, we email you so nothing is billed by surprise.
You approve, then we charge
Your card is charged only after you approve a plan. If you don't, you aren't billed.
Frequently asked questions
Do I pay more for each person who gets alerts?
Is there a contract, and can I cancel?
How do I pay for Welco?
What happens if we run out of message credits?
Can I start on Starter and change plans later?
Do you charge in Canadian dollars, pounds or euros?
Why do you ask for a card for a free trial?
Can I get a refund?
Find your plan by sending a real alert
Take the 7-day free trial with 15 message credits and see how many your alerts really use.
7-day free trial, 15 message creditsCard required for verificationNo charge for 7 daysEmail reminder before billing